In a busy clinic, every patient interaction matters. A consultation is completed, a laboratory test is ordered, a scan is recommended, medicines are prescribed, or a procedure is performed. While the focus remains on delivering quality patient care, one small oversight in billing can quietly lead to lost revenue.
Most billing errors don't happen because of system failures — they happen because of manual processes. A service is performed but not billed, a charge is entered incorrectly, or a staff member simply forgets to include it in the final invoice. FelixaTouch eliminates these challenges with Automatic Charge Capture, ensuring that every billable clinical action is automatically reflected in the patient's bill.
One Service Catalog Powers Your Entire Clinic
Everything begins with the Service Catalog in FelixaTouch. Administrators configure the pricing for every billable service in one centralized location, including:
Once these prices are configured, they become the standard across the entire clinic. Staff no longer need to remember service charges or manually enter pricing, ensuring consistency and eliminating pricing errors.
Screenshot 1: Service Catalog
Centralized pricing for consultation, laboratory, scan, procedure, and medicine services.
Automatic Charge Capture at Every Step of the Patient Journey
FelixaTouch connects clinical workflows directly with billing. Whenever a billable action is performed, the corresponding charge is captured automatically.
Patient Registration
As soon as a patient is registered, the registration fee is reflected in billing based on the configured pricing.
Doctor Consultation
Consultation charges are automatically added without requiring separate billing entries.
Laboratory Tests
When a doctor orders laboratory investigations from the consultation or EMR, the predefined charges are instantly added to the patient's bill.
Scans and Procedures
Whether it's an X-ray, ultrasound, ECG, or any clinical procedure, the configured service charge is automatically captured the moment it is prescribed.
Pharmacy
When medicines are prescribed, the prescription is seamlessly reflected in the pharmacy billing system, ensuring medicine charges are accurately included without duplicate data entry.
From Clinical Action to Billing—Automatically
Instead of relying on manual communication between departments, FelixaTouch ensures every billable service follows the patient throughout their journey.
This integrated workflow reduces manual effort while ensuring complete billing accuracy.
Screenshot 2: Billing Showing Captured Charges
Consultation, laboratory, scan, and procedure pricing charges captured automatically.
A Simple Example
Imagine a patient visits your clinic for a consultation. During the visit, the doctor:
- Conducts the consultation
- Orders a Complete Blood Count (CBC)
- Recommends an Ultrasound Scan
- Performs a minor procedure
- Prescribes medicines
In many clinics, each of these charges must be remembered and added manually during billing. Missing even one service results in revenue loss.
With FelixaTouch, every charge is automatically captured based on the pricing already configured in the Service Catalog. By the time the patient reaches the billing counter, the invoice is complete, accurate, and ready—without any manual intervention.
Why Clinics Choose Automatic Charge Capture
Automatic Charge Capture offers benefits for every department in the clinic.
For Doctors
- Focus entirely on patient care
- No need to worry about billing processes
- Order services directly from the consultation screen
For Reception & Billing Staff
- Faster invoice generation
- No manual charge entry
- Consistent pricing across all services
- Reduced billing corrections
For Clinic Management
- Prevent revenue leakage
- Standardize billing across departments
- Improve financial accuracy
- Reduce dependency on manual processes
- Gain greater confidence in daily revenue
Why It Matters
Every consultation, laboratory test, scan, procedure, and medicine dispensed represents a service your clinic has provided. Those services deserve to be billed accurately—every single time.
FelixaTouch ensures that billing becomes a natural extension of your clinical workflow rather than a separate manual task. By connecting the Service Catalog, EMR, laboratory, pharmacy, and billing into one intelligent system, clinics can eliminate missed charges, reduce administrative work, and protect their revenue without disrupting patient care.
Conclusion
With FelixaTouch, every patient interaction contributes to an accurate and complete invoice. Consultation fees, registration charges, laboratory investigations, scans, procedures, and pharmacy billing work together seamlessly through Automatic Charge Capture.
The result is simple: less manual work, fewer billing errors, consistent pricing, and zero missed revenue.
Ready to Eliminate Missed Charges in Your Clinic?
Experience accurate, automatic billing with FelixaTouch. Book a free demo today and see how Automatic Charge Capture can protect your clinic's revenue.